Shipping and Delivery
At Slatwerx, we provide a range of delivery options designed to suit your needs. All products are carefully packaged to ensure they arrive safely, and we take pride in our efficient turnaround times.
Turnaround Times
For stock items, orders typically ship within 2-3 business days from the date of order, depending on stock availability and order complexity.
For larger orders and cut-to-size orders, such as enclosures or cut-to-size gates and screens, typical lead time is 2-3 weeks from the date of order.
Delivery Options
Slatwerx offers 3 delivery options:
- Depot Collection
- Local Delivery
- Nationwide DeliveryÂ
Depot Collection
Most orders can be collected free of charge, directly from one of our 8 nationwide depots. Depot opening hours will be listed at checkout and on your order page. These are located in:
- Brisbane, QLD: 153 St Vincents Rd, Virginia
- Gold Coast/Yatala, QLD: 4 Binary St, Yatala
- North Melbourne, VIC: 139 Studley Court, Derrimut
- South East Melbourne, VIC: 15 Stephen Road, Dandenong
- Adelaide, SA: 490 Churchill Rd, Kilburn
- Newcastle, NSW: 9B Pennant Street, Cardiff
- Perth, WA: 10A Marriott Rd, Jandakot
For your safety and in accordance with WHS regulations, please note the following: Orders can only be loaded onto suitable transport. If your vehicle is deemed unsuitable, we can either arrange delivery (if within our local zones), offer a refund, or you can return with suitable transport. Please use your collection reference at the office upon arrival. Due to depot activity, there may be a wait as orders are picked when you arrive. Please note, orders cannot be purchased directly at the depot.
Local Delivery
We offer Local Delivery at a flat rate of $100 for metro areas around each depot, regardless of your order size. To check if you are located in the Local Delivery area, enter your postcode at checkout. For orders over 50kg, a forklift may be required at the delivery location. If no forklift is available, we will deliver to the nearest transport depot.Â
Nationwide Delivery
Small items can be posted to most regions across the country, via Auspost or Aramex.
For larger orders, we have access to over 180 transport depots across Australia. Where you don't qualify for Local Delivery, a courier will be arranged. Enter your address at checkout to see your nationwide delivery options. For orders over 50kg, a forklift may be required at the delivery location. If no forklift is available, we will deliver to the nearest transport depot.
Packaging and Care
All products are carefully packaged to prevent damage during transit. We take every step to ensure your items are in perfect condition upon arrival. If you have any questions or concerns, please don’t hesitate to contact us.