Shipping and Delivery
At Slatwerx, we provide a range of delivery options designed to suit your needs. All products are carefully packaged to ensure they arrive safely, and we take pride in our efficient turnaround times.
Turnaround Times
Orders typically ship within 1-2 weeks from the date of order, depending on stock availability and order complexity.
Depot Collection
You can collect your order directly from one of our 8 nationwide depots. Depot opening hours will be listed at checkout and on your order page. These are located in:
- Brisbane, QLD: 153 St Vincents Rd, Virginia
- Gold Coast/Yatala, QLD: 4 Binary St, Yatala
- North Melbourne, VIC: 139 Studley Court, Derrimut
- South East Melbourne, VIC: 15 Stephen Road, Dandenong
- Adelaide, SA: 490 Churchill Rd, Kilburn
- Newcastle, NSW: 9B Pennant Street, Cardiff
- Perth, WA: 10A Marriott Rd, Jandakot
Depot Collection:
For your safety and in accordance with OH&S regulations, please note the following: Orders can only be loaded onto suitable transport. If your vehicle is deemed unsuitable, we can either arrange delivery (if within our local zones), offer a refund, or you can return with suitable transport. Please use your collection reference at the office upon arrival. Due to depot activity, there may be a wait as orders are picked when you arrive. Please note, orders cannot be purchased directly at the depot.
Local Delivery
We offer Local Delivery at a flat rate of $100 for metro areas around each depot. To check if you qualify, enter your postcode at checkout. For orders over 180kg, a forklift may be required at the delivery location. If no forklift is available, additional charges for crane truck delivery may apply. Our team will contact you to confirm any changes to the delivery fee before payment is processed.
Nationwide Delivery
Shipping is available to most regions across Australia. Where you don't qualify for Local Delivery, a courier will be arranged. A nominal fee of $150 is listed at checkout, if the courier fee differs from this amount we will let you know prior to processing your order payment.
Packaging and Care
All products are carefully packaged to prevent damage during transit. We take every step to ensure your items are in perfect condition upon arrival. If you have any questions or concerns, please don’t hesitate to contact us.